» Who handles personal information?
All personal information collected from you and any personal information you choose to provide to us is controlled by Readers IoW Ltd. Company Registration No 2027823

» Information we may collect and how we use it
When you choose to register or place an order through the website we collect your name, address, delivery address, telephone number and e-mail address in order for us to be able to properly process your current or future orders.

When you place an order through our website we will pass your name and address details on to our courier company to enable them to delivery your order to you.

If you choose to pay for an order by credit or debit card we will collect your card number, start and expiry details and issue number as applicable in order for us to be able to process your payment.

We monitor information on which pages and products site visitors look at to help us improve the design of our website and to provide visitors with information which is best suited to their requirements.

We may use information collected to tell you about changes to our web site and/or special offers which we think may be of interest to you. If you do not wish to receive this type of information, please let us know by sending an e-mail to no-offers@readers.co.uk from the e-mail address which you used to register with our website.

Cookies
‘Cookies’ are small files which your web browser saves on your computer’s hard drive. The cookie does not include any personal/identifying information however it does enable us to provide you with advanced site functions such as recognising you when you return to our website on the same computer to save you from signing in again.

Web browsers usually accept cookies automatically however if you do not wish to allow this, you can usually alter your web browser software to stop cookies from being stored. If you choose not to accept cookies from our website you will still be able to use our site and place orders however some advanced facilities such as recognising you on future visits will not function.

Providing information to Third Parties
We do not sell, trade or rent your personal information to anybody. We may choose to do this in the future with parties we consider to be trustworthy however if you do not want us to do this send an e-mail to privacy@readers.co.uk from the e-mail address which you used to register with our website. (If you have registered more than once be sure to send this message from each of the e-mail addresses which you have used on our website)

We do employ other companies and individual persons to assist with some parts of our business for example when we process and deliver orders. Any company or individual employed in this capacity will have access only to the personal information required to carry out the task in question and they may not use the data for any other purpose. In addition they are required to process any data they receive in strict accordance with United Kingdom Data Protection laws.

By using our website you consent to us collecting information in accordance with the policy laid out above. If we change our privacy policy at a future date we will post the changes on this page so you are always aware of how we handle your personal information. If you have any questions or comments regarding our privacy statement please e-mail them to feedback@readers.co.uk

If you require any further information which is not available by following our customer services links, please contact us directly on 01983 209209 or e-mail info@readers.co.uk.